Vendor Insurance – Duuo
Flexible insurance packages from Duuo.
Known for their short-term policies, covering one to four days at any given market, Duuo has expanded their offering to include long-term packages designed to cover vendors for up to 150 days and expanded their coverage options to include protection for vendors selling items like bath products.
Duuo provides a range of insurance packages designed exclusively for BCAFM vendor members. Starting with short-term options covering your first one or four days at any given market, Duuo also provides long-term packages designed to cover vendors for up to either 26 days or 150 days.
Duuo covers vendors selling a range of products, including soaps, skincare products, local produce, crafts, and more! Through their platform, vendor members can purchase coverage in just a few clicks, without having to worry about service or cancellation fees.
Packages start at just $16 for a 1-day policy, with competitive 4-day, 26-day and 150-day policy options available!
What does vendor insurance cover?
Duuo’s Vendor Insurance policies cover the following:
- Liability (Bodily Injury & Property Damage)
- Tenants’ legal liability
- Medical payments*
- Products-completed operations
*We offer limited coverage for medical expenses incurred. For more detailed information on
what’s covered, please refer to your policy.
Claims process
Should anything go wrong, we’ve made our claims process as simple and straightforward as possible. Just log in to your account and click on the claims tab, where you can let us know what happened. One of our friendly claims adjusters will follow up with you to move the process forward.
How to Access Duuo Vendor Insurance
For renewing BCAFM Vendor Members
STEP 1: Purchase your membership in the BCAFM Vendor Membership Program
In order to qualify for benefits such as preferred partner pricing or Duuo’s Flex Policies, you must be an approved member of the BCAFM Vendor Membership Program. This includes paying an annual membership fee of $75.
STEP 2: Click the Duuo link in your membership welcome email.
Your will need to input the vendor member number provided in your membership confirmation email to access the packages. Please contact info@bcfarmersmarket.org if you need help accessing this.
Insurance Inquiries or Additional Information
The BC Association of Farmers’ Markets and/or individual farmers’ markets themselves are not insurance brokers so please contact Duuo using the information below for any insurance related questions.
Website: duuo.ca
Frequently Asked Questions
Why do I need vendor insurance and how will it benefit me?
What If?
- During a strong wind, a tent lifts into the air and hits and hurts a person or damages a parked vehicle
- During a sale, a person slips while in your area and gets hurt
- During a sale, a person knocks your table, the table falls and a patron is hurt
- Someone gets sick or reacts to the product you are selling at the market
- Someone breaks a tooth on your food
Am I covered?
If you have liability insurance to cover the market, then you could be covered. If not, you would have to pay for the damages from your own pocket. Some claim settlements can be quite large and you could lose your savings or even your home to cover the losses.
WHAT IS THE TURNAROUND TIME FOR INSURANCE?
It depends. BCAFM requires 3 to 5 business days to review and approve vendor applications in the BCAFM Vendor Membership Program. Once approved and BCAFM has processed your $75 payment, completing an insurance policy via the Duuo website is instantaneous!
The $75 BCAFM Vendor Membership Fee is an annual fee that must be renewed each year before you are eligible for preferred group rate insurance benefits.
Vendor Tools & Resources
Our crop of tools and resources have been harvested from many sources and compiled here to help you cultivate and grow your farmers’ market and business.
Tools & Resources Database